The information we collect through our Site helps us provide you with information specific to your needs and interests. This privacy policy (the “Privacy Policy”) covers Luxury & Vintage Collections website (the “Site”). Please read below to review our Privacy Policy and the types of information we gather through our Site. In this Privacy Policy, “we”, “us”, “our” and other similar references mean Luxury & Vintage Collections and “you” and “your” and other similar references mean a specific user of the Site. By visiting the Site, you accept the practices described in this Privacy Policy.
We update our business practices, Privacy Policy to keep our buyers informed about their rights and relationship with Luxury & Vintage Collections. By visiting Luxury & Vintage Collections, you accept the Privacy Policy, the Cookie Policy and the Terms (for the purposes of this document “Terms” mean what is stated in the Terms and Conditions governing use of purchases made via the Website). Therefore, the customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted. This Privacy Policy applies to Luxury & Vintage Collections solely and does not apply to websites maintained by other companies or organizations to which we link to and from.
Cookie Policy
The cookies that we use help us gather information to enhance your experience. The cookies (mentioned below) policy regarding how we process them is explained in this section.
- Customer Preference Cookie: The website stores your information like your preference, location that you provide while buying.
- Website Functionality Cookies: These cookies let you use the shopping basket, etc.
- Advertising Cookies: It helps us process our campaigns on the basis of your information and measure its effectiveness.
- Website Analytics Cookies: These cookies help us analyze our customers’ interaction with the website.
By using our website, you give us permission to record data and send cookies to your device in order to distinguish you from other users on the website and access them the next time you visit the website. You can disable cookies or delete them from time to time. Disabling cookies may hamper access of some features. Please note that a small amount of information will continue being retrieved from your website for basic functionalities.
Server Statistics. We collect general statistics to track user trends on our Site. These statistics include hits to our server, the types of browsers used to access our Site, page views, and navigational patterns. The information that is collected in this manner does NOT provide us with any personally identifiable information about our users. It helps us track “where” our users are coming from. This allows us to pinpoint high traffic areas and determine the most effective ways to communicate with our users. In order to prevent the introduction of viruses and hackers into Luxury & Vintage Collections site, we may collect information, such as IP addresses, into a log file to be used to identify potential hackers of Luxury & Vintage Collections site.
When Does Luxury & Vintage Collections Collect Your Personal Information
- When you buy, register or sign up with us
- When you interact with us on social media platforms
- When you purchase items from the website
- When you respond to surveys
- When you register for newsletters or other communications from us
- When you contact us with a question or complaint
How Do We Utilize Your Personal Data
We could also may ask for your details for shipment purposes. This includes address and telephone number which we use for delivery and/or pick-up services. All the information combined along with your shopping details and website account details shall be utilized to send you more personalized information and marketing updates or any purposes we may describe when you provide the information or other reasons with your consent. If you have expressed dissent in sharing the personal information that is required, we might not be able to provide you with all the services you have asked for. Please note that we keep all the data anonymous.
Correcting Your Information
You can correct, delete, alter or express concerns regarding your information by emailing us at business@surfernet.com. However, we may not entertain the change or alteration of the data if it is believed to be incorrect or violate the laws.
How We Treat Your Personal Data
Sometimes, we share your information with trusted third parties which include delivery couriers, direct marketing companies, Google/ Facebook, IT companies supporting the website, etc.
This information is regulated by policies to keep your data safe and protected. We provide your data to the third party to perform a particular service. The amount of data provided would only be as much it is mentioned in our contract with them and no more. At any given point, if you stop using our services, the information is either removed or held anonymous.
Besides, in case of fraud management under certain circumstances, we may share our system information with law enforcement bodies, police or other regulatory or Government bodies.
Opt-In, Opt-Out Provision
During the time of registration, we could explicitly ask you if wish to subscribe to our offers and information. Once you agree, you are signed up for the following information:
- E-mails and alerts for new products and update about new introduction, of any kind from us.
- Regular e-mails about offers, products, events and other promotional information and alerts.
- Please note that at any given time, you have an option of unsubscribing from the list through our e-mails that contains automated unsubscribe link.
Protection Of Your Personal Information
We are committed strictly safeguard your personal information to ensure the integrity and privacy of your data stored by us. We secure your information through special encryption methods to protect it from nonauthorized. Besides, we also ensure that the third parties we share information with have sufficient mechanisms to keep safe the information that we provide.
Does Luxury & Vintage Collections store Credit Card details on the site?
Credit Card details are not stored our database or server and are processed through a secure SSL environment.
Will Luxury & Vintage Collections Disclose The Information It Collects To Outside Parties?
We may share your personal information with third-party vendors who help us provide our services to you, such as email providers, shipping companies, companies that provide us with marketing services, and other such third parties, but such sharing is always done pursuant to a contract that requires the third party to protect the confidentiality of such information and which prohibits them from using the information for any other purposes.
In the event we merge with another company, or we or our assets are acquired by another company, your personally identifiable information would likely be among the assets transferred or shared with such other company. We may disclose Personal Information we collect from you if required to do so by law or in the good-faith belief that disclosure is necessary (a) to obey the law or comply with legal process served on us or our affiliates; (b) to protect and defend our rights or property or the rights or property of other users of our Site; or (c) to act in an emergency to protect the personal safety of users of our Site or the public.
Collection Of Information From Children.
Luxury & Vintage Collections does not direct any of our content specifically to children. Users of our Site are required to be at least eighteen (18) years old, and any user under 18 is not an authorized user. If we realized that a user is under thirteen (13) years of age, we will promptly delete any Personal Information we have collected about that user.
Communication.
After registration, customers will receive promotional e-mail communication from the Luxury & Vintage Collections regarding items on the site. Customers will receive transactional e-mails if they engage in any buying transactions with Luxury & Vintage Collections.
Promotional e-mails should be expected daily, whereas transactional e-mails are received if a visitor has bought an item at Luxury & Vintage Collections.
All non-transactional e-mails could contain a single-click unsubscribe link at the bottom. Clicking on this link will unsubscribe the user from all further promotional e-mails.
Every e-mail sent by Luxury & Vintage Collections gives the user the ability to unsubscribe, change, edit or remove any information previously provided. Equally, any such communication always allows the recipient to unsubscribe from the relevant service in order not to receive any further messages. Within each e-mail, the user will be able to unsubscribe by clicking on the unsubscribe link. This link will give you the option to unsubscribe completely and edit your information.
Questions, Complaints & Inquiry About Policies
Should you need further information regarding the Privacy and Cookie Policy, have a question or want your complaint to be addressed, please write to us at business@surfernet.com
Or call us on:
Ph: +1 954 314 7897
In Summary.
Luxury & Vintage Collections is committed to protecting your privacy. The information collected from our Site helps us better understand our market and consumer interests. This allows us to serve our customers and business associates with the level of satisfaction they deserve.